Contact us
A person reads every message. We reply within 2 business days.
Common questions
How do I cancel or get a refund?
Cancel any time from Settings, Billing; you keep Premium until the end of the paid period. First-time subscribers can get a full refund within 14 days of the first payment by emailing support@loudgpt.com.
How do I delete my account?
Settings, Account, Delete account, in the app or on the web. If you cannot sign in, use the form at loudgpt.com/delete-account. Your account is deleted within 30 days.
Do you store my questions and answers?
No. They go to the AI and speech providers to produce your answer and are not kept on our servers. Playlists and history stay on your device.
I make a podcast. Can I correct or remove my page?
Yes. Email contact@loudgpt.com with the page link and what you would like changed. We act on valid removal requests promptly.
Audio stops when I lock my phone.
Check silent mode and volume, allow background audio in your phone settings for LoudGPT, and update the app. If it persists, email us the device and what you were playing.
LoudGPT · 10 Anson Road, #13-09, International Plaza, Singapore 079903